Data Policy

What information is collected
We collect personal and company data from visitors to the website who register their information or use the webservices. In order to provide you with better service, we can combine the information you provide us with other information that is publicly available.

We need the following information when you shop with us: Company Name, CVR No, Name, Address, Phone Number and Email Address.

How is the information received
We register and disclose your personal information to partners who are directly involved in handling your order and subsequent service. eg. freight company, installer, hotline or service provider.

The data you choose to provide to us online is used to manage our website services and / or to process any orders you may have. places with us. We may also use the information you provide us to review our results and thereby improve our service to you or to communicate with you about your order if you placed an online order. We store customer data for managing customer relations, marketing research and analysis. If you provide incomplete or incorrect data, we may be unable to service you.

The information is registered with Virkon and stored for five years after which the information is deleted.

The data controller at www.virkon.dk is HC Frandsen

Does Virkon share your information with others?
We do not sell, rent or disclose our customers’ names, addresses, email addresses or other personal information to anyone. We maintain customer data in our secured digital customer database. To maintain our website, to manage our database, to distribute emails and to communicate with the customer, we sometimes contract through selected third parties.

If necessary, the personal information we receive from you may be treated by these third parties solely on our behalf, but we do not allow any of these parties to make any use of your data.

Accuracy and Maintenance
As registered with Virkon Aps, you are always entitled to send us your objections to registration. You also have the right to understand what information is registered about you. These rights are in accordance with the Personal Data Act. For further information please contact: info@virkon.dk.

Acceptance of Privacy Policy and Modifications
By accessing and using Virkon’s website (including registration on the website or purchase of services through our website), you consent to our collection, use and disclosure of your information as described in this data policy. Virkon reserves the right to occasionally make changes to our privacy policy or practice.

Appeals
If you as a customer will complain about our service, please contact info@virkon.dk. If we are unable to find a solution, please file a complaint with:

Center for Complaints
The Houses of the Names
Customs bid 2
8800 Viborg
www.forbrug.dk

If you reside in another EU country than Denmark, you can appeal to the EU Commission’s online complaint portal at http://ec.europa.eu/odr.

The personal data policy is last updated on 01.01.2018