Data Policy

What information is collected

We collect personal and company data from website visitors who register their information or who use the webshop. To provide you with better service, we may combine the information you provide us with other publicly available information.

We need the following information when you shop with us: Company name, CVR number, Name, address, telephone number and email address.

How the information received is used

We register and pass on your personal data to business partners who are directly involved in handling your order and subsequent service. eg. freight company, installer, hotline or service provider.

The data that you choose to provide to us online is used to administer our website services and/or to process any orders you may place. places with us. We may also use the information you provide us to review our results and thereby improve our service to you, or to communicate with you about your order if you have placed an online order. We store customer data for the purpose of customer relationship management, marketing research and analysis. If you provide incomplete or incorrect data,  we may be unable to service you.

The information is registered with Virkon and stored for five years, after which the information is deleted.

The data controller at is HC Frandsen

Does Virkon share your information with others?

We do not sell, rent or pass on our customers’ names, addresses, e-mail addresses or other personal information to anyone. We maintain customer data in our secured digital customer database. In order to maintain our website, to manage our database, to distribute e-mails and to create communication with the customer, we sometimes contract through selected third parties.

If necessary, the personal information we receive from you may be processed by these third parties solely on our behalf, but we do not permit any of these parties to make any other use of your data.

Accuracy and maintenance

if registered with Virkon Aps, you always have the right to send us your objections to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act. Inquiries in this regard should be sent to:

Acceptance of Privacy Policy and Modifications

By accessing and using Virkon’s website (including registering on the website or purchasing services via our website), you give your consent to our collection, use and disclosure of your information as described in this data policy. Virkon reserves the right to make changes to our privacy policy or practices from time to time.

Appeal options

If you as a customer want to complain, you must contact If we are unable to find a solution, you can send a complaint to:

Center for Klageløsning
Nævnenes Hus
Toldboden 2
8800 Viborg

If you live in an EU country other than Denmark, you can complain to the EU Commission’s online complaints portal at

The personal data policy was last updated on 01.01.2022